Can I get a ticket if I lose my identity? Or can I pick up the ticket with the ticket number?

Hello, <br/>No. Even if you can get the ticket, you can't enter the station and get on the train. Therefore, please go to the station police station to apply for a temporary boarding certificate.

After arriving at the station, you need to go to the designated window to verify your identity, and then use the printed temporary certificate and ticket collection number (both are indispensable) to queue up at the manual ticket window to collect tickets.

If you lost your ID card, if you bought an ID card online, you need to apply for a temporary ID card (a piece of paper with your personal identity information) at the train station. You need to ask the staff where to apply at the station. Avoid wasting time. You need to provide your ID number when you apply. <br/>Then take this ID card to the designated window to pick up the ticket. You need to provide the order number of the online booking so that the staff can print the ticket. At this time, the temporary ID card cannot be lost, because the identity will be checked when entering the station, and the temporary ID card is also required. <br/>Precautions:<br/>1. If you lose your ID card, you should arrive at the station 1-2 hours in advance to avoid the itinerary caused by too many queues. <br/>2. Be sure to provide the order number. Generally, after purchasing the ticket, the order number will be sent to the mobile phone in the form of a text message.

If the ID card is lost, the ticket cannot be picked up at the automatic ticket vending machine. <br/>I lost my ID card. If you bought an ID card online, you need to apply for a temporary ID card (a piece of paper with your personal identity information) at the train station. You need to consult the staff at the station first. Where to do it, so as not to waste time. You need to provide your ID number when you apply. <br/>Then take this ID card to the designated window to pick up the ticket. You need to provide the order number of the online booking so that the staff can print the ticket. At this time, the temporary ID card cannot be lost, because the identity will be checked when entering the station, and the temporary ID card is also required. <br/>Precautions:<br/>1. If you lose your ID card, you should arrive at the station 1-2 hours in advance to avoid the itinerary caused by too many queues. <br/>2. Be sure to provide the order number. Generally, after purchasing the ticket, the order number will be sent to the mobile phone in the form of a text message. Hope to adopt!