Hello, tickets purchased online for the Forbidden City can be refunded. Presale tickets can be applied for a refund or exchange on the same day of the scheduled visit before 20:00 in the afternoon on this platform, if not used. After the time limit, refunds or exchanges will not be available. However, exchanges can only be done for dates, not for morning or afternoon sessions. The entrance time for Forbidden City tickets: morning tickets can enter from 8:30-13:00, and the afternoon session from 13:00-16:00. If you miss the time, you can exchange or refund the ticket before 20:00 in the evening.
Hello, the online tickets for the Forbidden City can be refunded. Presale tickets, if not used, can be applied for a refund or exchange on the same day of the reserved visit before 20:00 in the afternoon on this platform. After this time, refunds or exchanges will not be possible. Moreover, exchanges can only be done for dates, not for morning or afternoon sessions. The admission time for Forbidden City tickets: Morning tickets from 8:30-13:00, afternoon session from 13:00-16:00. If you miss the time, you can exchange or refund the ticket before 20:00 in the evening.