Refund fee collection rules: <br/>If the ticket is refunded more than 15 days (exclusive) before the departure, no refund fee will be charged; <br/>For the refund within 15 days before the departure, the railway bureau will charge each ticket by step Refund fee: <br/>More than 49 hours before driving, the handling fee is 5[%]; <br/>Between 25-49 hours before driving, the handling fee is 10[%]; <br/>Within 25 hours before driving , handling fee is 20[%]; <br/>The Railway Bureau stipulates that during the Spring Festival travel season, when refunding a ticket, a refund fee of 20[%] will be charged according to the face value.
If the ticket is refunded more than 15 days (excluding) before driving, no refund fee will be charged; if it is more than 48 hours before the driving time at the station on the ticket, it will be calculated at 5% of the fare, and if it is more than 24 hours but less than 48 hours, it will be calculated at 10% of the fare. 20% of the fare for less than 24 hours. <br/><br/>During the period of 48 hours to 15 days before driving, if the ticket is changed or changed to another train that is more than 15 days away from driving, and the ticket is refunded 15 days before driving, a 5% fee will still be charged Refund fee. <br/><br/>When handling ticket rebooking or "changing the destination", if the fare of the new ticket is lower than the original ticket, the difference will be refunded, and the refund fee will be charged for the difference and the current refund fee standard will be implemented. <br/><br/>The mantissa of the above calculation is in units of 5 jiao, the mantissa less than 2.5 jiao is rounded off, the mantissa is more than 2.5 jiao and less than 7.5 jiao is counted as 5 jiao, and the mantissa above 7.5 jiao is rounded up to 1 yuan. The minimum refund fee is 2 yuan. <br/><br/>If the boarding date of the rebooked ticket is during the Spring Festival travel season, the refund fee will be charged according to the standard less than 24 hours before the driving time. . . <br/>If it helps you, please click accept