Hello, I'm Yinchuan, Cui Guangrong, Zhang Yulan. Due to the epidemic situation, I booked a flight ticket to Pudong Airport at 3 and 10 this afternoon. Can I enjoy a full refund?

The airport's refund policy does not have this item, and you can get a full refund if you cannot take off normally due to flight delays.

Due to the new crown epidemic, Shanghai Pudong Airport has been closed and all flights have been suspended. Your flight this afternoon has been cancelled. According to national regulations, you can enjoy a full refund. Please contact the original ticket office in time.

Contact the customer service of the corresponding airline to obtain information about the refund policy

Can be refunded, depending on the policy of different airlines.

You need to check with the relevant airlines.

If there is no full refund for the air ticket now, it will be refunded according to the time period.