It may be due to the following reasons that you cannot search for Chengxuan Hotel on Ctrip:
Hotel information not updated: The hotel may not have updated its latest information on Ctrip or may have been offline.
Search keywords: You may have used incorrect keywords to search. You can try using different keywords or the full name of the hotel.
Regional restrictions: Maybe the hotel only has business in a specific area or city. If the area you are searching for is not within the hotel’s service range, it will naturally not be found.
Technical Issues: The Ctrip platform may have technical failures or temporary maintenance, resulting in the inability to display some hotel information.
Hotel name change: The hotel may have changed its name, but the information on Ctrip has not been updated yet.
It is recommended that you try the following methods:
- Confirm that the hotel name is correct and try different keyword searches.
- Contact Ctrip customer service to learn about the hotel’s specific status on the platform.
- Check whether Ctrip’s search function has been updated or adjusted, and search according to the new guidelines.
- Visit the hotel’s official website or official social media page directly for the latest booking information.