How do I get a refund if the train is cancelled?

If it is a train ticket, just apply for a refund in the order. However, it should be noted that if you buy tickets with cash, you need to go to the refund window of the train station to get the cash back. In addition, if the reimbursement voucher has been printed, you need to return the reimbursement voucher to the train station to get a refund (if the reimbursement voucher is lost, no refund will be given according to the relevant financial management regulations).

If it is a train ticket refund, you can call 12306 customer service for confirmation. <br/><br/>Help you, please click the green "Accept".