Returning an order typically requires the following steps:
Contact Customer Service: First, you need to contact the customer service phone number or online customer service provided by the merchant and inform them that you want to return the product.
Provide order information: Provide customer service with your order number, purchase date and other relevant information so that customer service can find your order record.
Explain the reason: Explain the reason for the return to customer service, such as product quality problems, inappropriate size, etc.
Waiting for review: Customer service will review your return application. After confirming that it is correct, you will be informed of the next step.
Return Address: Customer service will provide a return address where you need to send the product back.
Packaging goods: Pack the goods according to customer service requirements to ensure that the goods are not damaged during transportation.
Shipping: Send the product back to the designated return address.
Refund Processing: After the goods are sent back, the merchant will inspect the goods, and after confirming that they are correct, the money will be returned to your original payment account.
Refund arrives: Refund usually takes a certain amount of time, and the specific time depends on your payment method and the processing speed of the merchant.
Please note that the return policies and procedures of different merchants may be different. Please refer to the merchant’s regulations for specific operations.