How to buy a lost train ticket.

12306 If a train ticket issued online is lost, it should be dealt with in the following ways:<br/>1. Go to the ticket window of the station to report the loss and reissue the procedure no later than 20 minutes before the stop of ticket inspection at the ticket departure station. When handling, you must provide the original valid ID card used when purchasing the ticket, the boarding date of the original ticket, and the name of the station where the ticket was purchased. ticket. <br/>2. Passengers should declare to the train staff when boarding with a new ticket; if the train conductor confirms that the seat is in normal use before arriving at the station, the passenger transport record will be issued to the passenger. <br/>3. Passengers should, within 24 hours after arriving at the station, go to the refund window to go through the refund procedure for the new ticket by presenting the passenger transport record, the new ticket and the original valid ID card used when purchasing the ticket, and check and receive the replacement ticket according to the regulations fee. <br/>Special situation handling:<br/>1. If the request is made beyond the specified time, the original ticket has been refunded or the loss has been reported and reissued, the procedures for reporting the loss and reissue will not be processed. <br/>2. At the time of handling, if the original ticket has been rebooked, the formalities of reporting loss and replacement shall be handled according to the ticket after the rebooking. <br/>3. Passengers who have not gone through the formalities for reporting the loss of the ticket before boarding the train after purchasing the ticket or who have lost the ticket after boarding the train shall purchase another ticket. On the train, from the lost station (or from the train departure station if it cannot be determined), the fare will be repaid, and the handling fee will be collected. , should voluntarily declare to the train conductor that the train conductor compiles the passenger transport record and hands it over to the passengers as a basis for requesting a refund of the fare paid to the arriving station before leaving the station. A refund fee will be charged upon refund. <br/>4. If the passenger makes a request after arriving at the station and exiting the station, the ticket will not be refunded. <br/>5. If you use your second-generation ID card to buy tickets online, and use your second-generation ID card to check-in tickets at a station that meets the conditions for checking tickets, you may lose your second-generation ID card on the train. If you cannot confirm the ticket information, you should make up the ticket first. If the passenger finds the second-generation resident ID card after making up the ticket, the train will issue a passenger record and hand it over to the passenger after the train confirms. <br/>Hope to adopt!

The detailed steps are as follows, please click to accept, thank you~~<br/><br/> (1) Please go to the designated window of the station ticket office to go through the procedure of reporting loss and reissuing before the stop of ticket sales at the departure station on the face of the ticket. When handling, you must provide the original valid ID card used when purchasing the ticket, the name of the station where the ticket was purchased (the place where the ticket was picked up), the date of boarding, the train number, and the destination station information. <br/><br/>(2) After the station confirms that your identity, ticket and other information are correct, buy a new ticket according to the train number, seat and fare of the original ticket. The face information of the new ticket is the same as that of the original ticket, and the words "report loss and make up" will be added. <br/><br/>(3) After getting on the train, please take the initiative to declare to the train staff (declare to the train conductor when taking the EMU, and declare to the conductor in this compartment when taking a normal-speed passenger car). After the train checks the "replacement ticket for loss report", the original valid ID card used when purchasing the ticket is consistent with the passenger's, and after confirming that the original ticket has not been used by others before arriving at the station, a passenger transport record will be issued to you, which is the same as the "replacement ticket for loss report" " together as a voucher for refund. <br/><br/>(4) After arriving at the station, please take the initiative to declare to the staff at the exit of the station, cooperate with the staff to carry out the inspection, and handle the refund procedures within 24 hours. When handling, return the fare of the "Replacement Ticket for Loss Report" with the original passenger transport records, the "Replacement Ticket for Loss Report" and the valid ID card used when purchasing the ticket. Supplementary ticket" and passenger transport records.

If I lost my real-name ticket before entering the station, how to report the loss and make up for it? <br/> (1) Please go to the designated window of the station ticket office to go through the procedure of reporting the loss and reissuing the ticket before the stop of ticket sales. When handling, you must provide the original valid ID card used when purchasing the ticket, the name of the station where the ticket was purchased (the place where the ticket was picked up), the date of boarding, the train number, and the destination station information. <br/> (2) After the station confirms that your identity, ticket and other information are correct, buy a new ticket according to the train number, seat and fare of the original ticket. The face information of the new ticket is the same as that of the original ticket, and the words "report loss and make up" will be added. <br/> (3) After getting on the train, please take the initiative to declare to the train staff (declare to the train conductor when taking the EMU, and declare to the conductor in this compartment when taking a normal-speed passenger car). After the train checks the "replacement ticket for loss report", the original valid ID card used when purchasing the ticket is consistent with the passenger's, and after confirming that the original ticket has not been used by others before arriving at the station, a passenger transport record will be issued to you, which is the same as the "replacement ticket for loss report" " together as a voucher for refund. <br/> (4) After arriving at the station, please take the initiative to declare to the staff at the exit of the station, cooperate with the staff to carry out the inspection, and handle the refund procedures within 24 hours. When handling, return the fare of the "Replacement Ticket for Loss Report" with the original passenger transport records, the "Replacement Ticket for Loss Report" and the valid ID card used when purchasing the ticket. Supplementary ticket" and passenger transport records.

Hello, <br/>If you lose it, you can go to the window of the station to buy a ticket for the same train number and seat. After getting on the train, ask the train conductor to sign a ride certificate, and then go to the station to get a refund. <br/>It's a bit long-winded, but they say it's to prevent it from being applied, so it's a bit more complicated.