To cancel an order during the ticket rush period, you can usually proceed through the following steps:

  1. Open your ticket purchasing platform, such as the 12306 official website or related ticket purchasing APP.
  2. Log in to your personal account.
  3. Enter the “Order Query” or “My Order” function.
  4. Find the order that needs to be canceled and click to enter the order details.
  5. In the order details, find the “Cancel Order” or “Refund” option.
  6. Follow the page prompts to confirm the order cancellation operation.

Please note that the operating procedures of different ticket purchasing platforms may be slightly different. Please refer to the guidelines provided by the platform for specific operations. At the same time, after the order is canceled, the ticket price in the order will be refunded to the original payment account in accordance with the platform regulations.