Crystal2650
Full refunds for tickets purchased before February 6, paper ticket refunds will be postponed until March 31...<br/><br/>Non-epidemic refund rules: If the train ticket has not been picked up, just cancel the order online, if it has been picked up Tickets need to be refunded at the station window. No refund fee will be charged for refunds more than 15 days before driving; a refund fee of 5% of the fare will be charged for refunds of more than 48 hours before driving; a refund fee of 10% of the fare will be charged for refunds of more than 24 hours but less than 48 hours before driving; In less than 24 hours, a refund fee of 20% of the fare will be charged; the ticket cannot be refunded if you miss the train, and you can change to another train on the day. <br/><br/>Uncollected ticket: cancel order online<br/>Ctrip Homepage ~ My ~ All Orders ~ Ticket Orders ~ I want a refund ~ Follow the prompts. <br/><br/>Collected tickets: postponed to March 31 for refund<br/>Use cash to purchase tickets before 24:00 on February 5 or exchange for paper tickets before 24:00 on February 5 ( Passengers with reimbursement vouchers) who cannot go to the station to apply for a refund before driving, can postpone the refund until 24:00 on March 31; if the entrance channel of the station where the train ticket is issued is closed, it will be canceled after the entry channel is restored. Refunds can be processed within 30 days from the date of the first day; refunds must be processed at the station where the ticket was purchased or at the station of departure, and the refund fee will continue to be exempted when processing, and the railway accident insurance will be processed together. <br/><br/>Help you, please click green to accept!
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