This airline is also acting in accordance with regulations and procedures, and should be considerate of each other. <br/>Even if a complaint is made, it will not help to solve the problem. <br/>It is recommended to calm down~<br/><br/>Help you, please click the green "Accept".
No need to complain, it’s a waste of time and energy, wait patiently...<br/><br/>The refund policy is a regulation of the Civil Aviation Administration. There are many reasons for the slow refund during special periods. Some banks have not opened yet, resulting in refunds on various platforms It's about the same speed. <br/><br/>Free refunds for domestic air tickets purchased before January 28. Tickets purchased on or after the 28th will be subject to the cancellation agreement of the purchased air tickets. Student passengers can refund and change tickets for free before March 31. <br/><br/>Help you, please click green to accept!
This is not just the regulation of West Air, it is the regulation of all airlines. You can read the policy of waiving refund and modification fees during the epidemic. It is not you alone, but everyone is like this. <br/><br/>If it helps you, please click green to accept, thank you.