Hello! Ctrip customer service phone number is 400-830-6666, or 95010, Wishing you a pleasant trip!
I purchased a train ticket from Tianjin to Beijing on February 19th via Ctrip and paid ¥157. Unfortunately, I failed to buy the ticket. However, they debited my funds automatically using my ICBC bank card. Please help me resolve this refund issue with Ctrip’s customer service.