Sorry I can’t go, you can refund your ticket by following the steps below:
Confirm the refund rules: First check the ticket rules purchased when purchasing the ticket to find out whether refund is supported and the conditions and handling fees for refund.
Contact the ticket purchasing platform: Consult the customer service or online customer service of the ticket purchasing platform (such as 12306, Ctrip, Qunar, etc.) to understand the refund process.
Log in to the ticket purchasing platform: Use the account used when purchasing tickets to log in to the ticket purchasing platform and find the ticket order.
Select refund: On the order details page, select the “Refund” or “Refund” option.
Fill in the refund information: Follow the prompts to fill in the refund information, such as ticket number, ID number, etc.
Confirm the refund: After confirming that the refund information is correct, submit the refund application.
Waiting for review: After submitting the refund application, the system will review it, and the review time is generally short.
Refund to account: After approval, the refund will be returned to the payment account used when purchasing the ticket.
Please note that refunds may require a certain handling fee. The specific fees are subject to the regulations of the ticket purchasing platform. In case of special circumstances, please contact the customer service of the ticket purchasing platform in time.