How to refund and change a train ticket

Did you buy it online or at the train station, and have you picked up the ticket yet? You have to go to the window area of ​​the train station to get the refund. You can only change the ticket on the same day. It seems that you can operate it on the mobile phone bought by the mobile phone<br/>

New policy for rebooking train tickets: From June 10, 2015, after purchasing train tickets, if passengers need to adjust their itinerary or change their destination, they can go to the ticket window of the station or 12306 during the ticket pre-sale period and more than 48 hours before driving. It is only necessary to arrive at the station when the website is updated, and there is no need to refund the original ticket and then purchase a new ticket. Signature is required to change the arrival station, no need to refund the ticket and purchase another ticket, and no handling fee is charged. <br/><br/>1. More than 48 hours before departure with the original ticket, passengers can choose any train with remaining tickets. Those who have obtained paper tickets can apply at the designated ticket window of the station; those who have not exchanged paper tickets can also apply at the 12306 website. <br/><br/>2. There is no handling fee for "changing the station". <br/><br/>3. "Change to station" can only be done once. Tickets that have been processed for "change to station" will not be rebooked. This service is not available for changed tickets, group tickets and passes. <br/><br/>4. When applying for "change to station", if the fare of the new ticket is higher than that of the original ticket, the difference will be charged; if the fare of the new ticket is lower than the original ticket, the difference will be refunded and the difference will be collected The refund fee shall be subject to the current refund fee standard. <br/><br/>5. When handling "ticket rebooking" (that is, the arrival station remains unchanged), if the fare of the new ticket is higher than the original ticket, the difference will be charged; if the fare of the new ticket is lower than the original ticket, it will be refunded For the difference, the refund fee will also be charged for the difference and the current refund fee standard will be implemented.

The train ticket can only be refunded at the train station, and the high-speed rail can be changed on the 12306APP.