I booked train ticket No. 9 on December 8. Why haven’t I received the refund after changing the booking the next day?

Hi! <br/>For the refund of the train ticket, the 12306 promise is 15 days, and Ctrip will refund it to you after receiving the 12306. <br/>Usually it is 3-5 days, but I also met once it was 12 days. <br/>So as long as it does not exceed 15 days, it is possible. If it exceeds 15 days, please call customer service to inquire and urge.

It takes five working days to arrive at the account, and keep the transaction record information or text message for future inquiry and verification.