I bought a train ticket from Nanning to Dongguan and it was refunded at 289.5 because of the epidemic. Why did you just refund me 204.5?

There is a time limit for free cancellation, refunds before the 24th, and tickets purchased on or after the 28th cannot enjoy the free refund policy. In addition, whether to buy acceleration packages and discount packages when purchasing tickets...<br/><br/>Before, it was from 0:00 on the 24th Free cancellation of domestic air tickets, train tickets, bus tickets, and ferry tickets purchased before 24th, and free cancellation of tickets purchased before 28th from 00:00 on the 28th. If you have any questions, you can contact customer service, and you need to dial 95010 patiently. <br/><br/>Help you, please click green to accept!

If it is a train ticket, according to the new regulations of the Ministry of Railways, the train ticket bought before 28th can be refunded free of charge after 00:00 on the 28th<br/>You have to check if it is at this time<br/>If it is in At this time, you have to see if you bought insurance at that time, grab the ticket package, these may not be refunded<br/>In addition, there is no direct bus from Nanning to Dongguan, I checked Nanning to Guangzhou South 174 for you, Guangzhou does not To Dongguan 45.5, the total is 219.5, and it will not be 289.5<br/>If you have any questions, you can ask, if it helps, you can click to accept, happy and healthy New Year