I can’t find the train ticket from Jinan to Hami I bought from this website. I also called the customer service number. Is there a manual customer service number?

After getting through the customer service call, you can transfer to the manual customer service according to the voice prompt. <br/>If you did not log in to your account when purchasing the ticket, you will not be able to find it in the account order. Another way can be adopted - mobile phone number check list. <br/>No matter what channel the train ticket is purchased through, as long as the ticket is purchased successfully, the ticket purchase record can be queried at the ticket office of the railway station.