I have two flights from Shanghai Hongqiao Airport to Urumqi at 16:30 this afternoon and I need a refund. What should I do?

Has the ticket been issued? If the ticket is issued, you can refund it on Ctrip by yourself. If not, contact Ctrip customer service, they are very responsible.

Call the place where you booked the ticket and tell me about the refund

If you book on Ctrip, hurry up and get a refund. If you call customer service, a lot of handling fees will be deducted. It should also be noted that if there is a refund policy for the previously booked special ticket, you can refund the ticket according to this refund policy. The refund usually takes 3 working days It takes about 10 minutes to get the account.

To buy a ticket on Ctrip, go to My Ctrip, find your ticket order in the order, click refund at the bottom of the order page, and the refund will be refunded to your original payment account within one week! Or call Ctrip customer service 10106666, the customer service will help you arrange the refund! However, there is also a fee for refunding tickets, so refund tickets as soon as possible! <br/>Hope to adopt!

To refund your own order, click the refund button, confirm and submit, and the refund fee will be refunded to the payment account.

Don't refund me, I already bought it...