I purchased a ticket to Jingwu Mountain in Sichuan Province when I was there and the refund is still not in my account.

I bought the ticket for Guling Mountain on October 21st evening, but it needs to be refunded. Why hasn’t arrived yet today?
Let’s see the refund time limit or call to inquire
You can consult the ticketing channel, okay.
You can consult with the customer service for buying channels, or search your own record to see if you have received a refund.
Let’s take a look at the refund deadline, or call to inquire by phone.
You can consult the ticket purchasing channel, okay.
You can consult with the customer service about your purchase channel, or check if you have received a refund by looking at your records.