I would like to know why you only refund 400 for the 2380 air ticket bought from you. customer service not talking

Here are all tourists, not customer service. It is recommended to contact the airline to which the ticket belongs or Ctrip customer service 95010. The customer service is busy and difficult to get in during special periods...<br/><br/>Free refunds for domestic tickets purchased before January 28, and on and after the 28th The purchase of tickets shall be carried out in accordance with the refund and change agreement of the purchased ticket. Student passengers can refund and change tickets for free before March 31. <br/><br/>For civil aviation passengers who have purchased air tickets before January 28 and whose boarding date is after this time limit, if they apply for a refund before the flight takes off, according to the latest policy of the airline, consumers can self-help on the Ctrip APP Complete the free unsubscribe. <br/><br/>Self-service cancellation order refund fee is displayed as 0, and there is no handling fee. Ctrip Homepage ~ My ~ All Orders ~ Airline/Ticket Orders ~ I want to refund ~ follow the prompts. <br/><br/>Help you, please click green to accept!

1. For tickets purchased before January 28, no refund fee will be charged for refunds. <br/>2. Student passengers who purchased tickets before 0:00 on February 11 and had flights before 24:00 on March 31 will be refunded and changed for free. <br/>3. Flight cancellation, free refund and change. <br/><br/>Help you, please click the green "Accept".

First of all, the customer service is not silent, but there are too many calls, and it is difficult to make calls. Currently, Ctrip’s ticket customer service of 5,000 has been working, and all reservation customer service has also arrived after sales<br/>Secondly, if the ticket on the 28th It was bought in China before 1.24, and it was refunded after 1.24. It is free according to national regulations. If you are within this free period, don’t worry, Ctrip will refund it to you whenever you call in. Third , if the booking time or refund time is not within the specified time, or if it is an international airline, you have to contact the airline first. If the airline says that the money collected can be refunded, then contact Ctrip. There is no problem, because Ctrip will not charge you an extra penny.<br/>Don’t worry about this, don’t worry, just make a call after analyzing it slowly<br/>If you have any questions, you can ask them. If it helps, you can click Accept. happy new year healthy