I, Wu Guozhou, purchased the digital travel guide "Journey Happy" via WeChat yesterday, with a successful payment of 200 yuan. I'm not familiar with the operation to claim it, and I haven't received it yet. It's already been over 25 hours. How can I check for a refund?

Hello! Regarding the issue you mentioned about the WeChat payment Happy Journey Electronic Renwoxing, you can follow the steps below to try to check for a refund:

  1. Open WeChat and enter the “Me” page.
  2. Click “Wallet”.
  3. Find “Payment Center” on the wallet page.
  4. After clicking “Payment Center”, find “Transaction Records” or “Bills”.
  5. Find the 200 yuan Electronic Renwo Bank order you paid in the transaction record and check the order status.
  6. If the order status shows “Refunding” or “Refunded”, then your refund has been processed.
  7. If the status is not like this, you can click on the order to view the specific refund information.
  8. If the refund does not appear, you can try to contact WeChat customer service and explain your situation. They can help you check the progress of the refund.

Usually, WeChat payment refunds will be processed within 1-7 working days after the order is successfully paid. If there is still no refund after this time, you can contact customer service through the above methods for help. Hope this information is helpful to you.