Your parents don’t know how to use smartphones in Anhui. You can take the following ways to get on the train:
Inform in advance: Before traveling, you can tell your parents the specific train timetable, tell them which platform they should get on, and the car number they should take.
Manual service: At the train station, there are special ticket windows and manual service desks. Staff can help them purchase tickets and answer questions.
Ask others for help: You can ask friends or relatives who can use smartphones to accompany your parents to the train station and help them complete the process of purchasing tickets and entering the station.
Station Announcement: Railway stations usually have a public address system that will notify you of upcoming train information in advance. Your parents can pay attention to the station announcement to learn relevant information.
Self-service equipment: Some train stations have self-service ticket machines, entry gates and other equipment. Although it may be a bit complicated to use, most self-service equipment has a Chinese operation interface. Your parents can try to operate it by themselves. .
Staff Guidance: The staff at the train station will provide necessary assistance to passengers. Your parents can request guidance from the staff.
In conclusion, although not using a smartphone may cause some inconveniences, your parents can still have a smooth train ride using the above methods.