The high-speed rail ticket I bought in Bijie, Guizhou has been suspended, why haven’t the money been refunded to me?

Ask the customer service, check the app and see if there is an error

If you buy it on Ctrip, you can contact customer service.

The train refund is usually refunded to your ticket purchase account according to the original ticket purchase route, and it is generally completed within seven working days.

The refund usually takes a few working days, and it may not arrive immediately. If you are worried, you can consult the railway 12306 customer service

First of all, it should be noted that the train outage will not automatically refund, and the refund will be initiated after the refund operation is performed in the order or directly at the train station. It may take some time for the refund to arrive in your account, usually you can just wait patiently after completing the refund procedures. If you have not received a refund, you can contact customer service for verification.

There is a certain delay in the refund time, please wait patiently. If you have not returned after 24 hours, you can contact customer service directly. In addition, other tickets can also be changed