High-speed rail tickets that have been changed can also be changed or refunded. The specific operations are as follows:
Change: You can change your ticket online through the 12306 website or mobile client within the original change time. When changing your booking, please select a new departure time and train number, and pay the corresponding fees.
Refund: If you need to refund a ticket, you can mark the word “refund” on the original ticket and bring your original ID card to the station ticket window to handle the refund procedure. When refunding a ticket, the ticket price when you originally purchased the ticket will be refunded, minus the refund handling fee. Please note that refunds must be made before driving.
Please note that the specific rules for ticket changes and refunds may vary depending on the railway bureau and train number. Please refer to the 12306 official website or station announcements.