The itinerary has changed. The specific steps for refunding are as follows:

  1. Confirm refund policy: First, you need to check the refund policy of your ticket or air ticket to understand whether refunds can be processed and the specific rules for refunds.

  2. Contact the ticket sales office: You can contact your ticket purchase channel by phone, website or going to the ticket sales office to inquire about the specific process of refunding the ticket.

  3. Provide information: Provide your ticket purchase information as required, such as order number, name, ID number, etc.

  4. Processing refund: Follow the procedures provided by the ticket sales point or website to perform refund operations. If it is handled by phone or on-site, you may need to go in person or complete it through voice operation.

  5. Refund Processing: After the refund is successful, the refund will be returned to your account after a period of time based on different payment methods and policies.

Please note that the refund procedures may be different for different types of tickets (such as train tickets, airplane tickets, bus tickets, etc.) and different ticket purchasing channels (such as official websites, third-party platforms, etc.). Please refer to the official information for specific operations. information shall prevail.