We bought train tickets from the Kaili Window, from Macheng to Harbin, on July 19th for T182, worried that the train might be late and we might miss it, how can we change the tickets on the phone?

To change your train ticket on your mobile phone, you can follow the steps below:

  1. Open the official Railway 12306 APP on your mobile phone.
  2. Log in to your account.
  3. Enter the “My” or “Orders” interface and find your ticket purchase order.
  4. Click the “Change” button in the order.
  5. Select the train that needs to be changed, such as T182 on July 19.
  6. Follow the prompts to select a new departure date and train number.
  7. Check the changed ticket information and submit the change request after confirming it is correct.
  8. The system will display the result of the change, and if successful, you will receive a text message notification.

Please note that there are certain restrictions on ticket changes, such as the same train number, departure date within a certain period of time after the original ticket, etc. If you have any questions, you can call the railway customer service hotline 12306 for consultation.