The client is too low to book a hotel, usually because the device or application version you are using does not meet the minimum requirements of the hotel system. To ensure a smooth booking process, the hotel will set a minimum supported software version. Here are possible causes and solutions:
Software version is too low: The booking software version on your mobile phone or computer may be lower than the minimum version required by the hotel system. You can try updating the software to the latest version.
Browser compatibility issues: If you are booking through the web, it may be that the browser version you are using does not support certain functions of the hotel reservation system. Try changing browsers or upgrading to the latest version.
Device Compatibility Issues: Some hotel reservation systems may only support specific types of devices or operating systems. Check that your device meets the reservation system requirements.
System Maintenance or Failure: Sometimes, the hotel reservation system may be temporarily unable to accept reservations due to maintenance or failure.
Solution:
- Check and update your booking software or browser to the latest version.
- If booking online, try changing browsers or using a different device.
- Contact the hotel customer service to learn about the specific situation of system maintenance or failure, and wait for the system to return to normal.
- If none of the above resolves the issue, you may need to use other methods (such as phone booking) to complete your hotel reservation.