I have stayed at the hotel before, but Ctrip may not be able to book it due to the following reasons:
Insufficient hotel inventory: Maybe the hotel rooms have been booked and no more reservations can be made.
Hotel policy restrictions: Some hotels may have specific requirements for booking guests, such as paying a deposit in advance or providing specific documents.
Reservation system problem: Ctrip’s reservation system may have malfunctioned, resulting in the inability to make normal reservations.
Personal account problems: There may be abnormalities in your Ctrip account, such as account being blocked, account information being incorrect, etc.
Incorrect hotel name input: When searching for a hotel, you may have entered the wrong hotel name, resulting in the inability to find the correct hotel for booking.
Booking too early: Some hotels may require booking a long time in advance. If you book too early, your reservation may not be successful.
It is recommended that you try the following solutions:
Check hotel inventory to see if rooms are available.
Confirm the hotel reservation policy to see if the reservation requirements are met.
Check whether the Ctrip reservation system is running normally.
Confirm that the Ctrip account information is correct, and try to contact customer service to solve the account problem.
Re-enter the hotel name to make sure it is correct.
Try to make a reservation within the hotel’s allowed booking hours.