Why did the train ticket refund from Chengdu to Kashgar not arrive in the account?

Check the status of the order. If the ticket has been refunded, the refund will usually be returned to the payment account in about 7 working days. There may be delays during special periods, and it is not a working day at the moment. Please wait patiently...<br/><br/>Help you, please Click green to adopt!

The refund is completed within 1 to 7 working days, and there may be delays during the Spring Festival, please wait patiently. <br/><br/>Help you, please click the green "Accept"

In the past, it was usually 1-7 working days, but this time is a special case, and the waiting time may be longer.

The refund is usually returned in the original way within 1 to 7 working days