Why don't airlines offer full refunds for canceled flights?

Flight cancellations due to non-personal reasons should be fully refunded, and additional packages purchased will not be refunded. For details, please consult customer service...<br/><br/>Help you, please click green to accept!

Generally, airlines will refund the full amount if the flight is canceled, but if there are additional packages, they will not be refunded.

For specific questions, you can only call the airline or Ctrip customer service.

Hello, whether a full refund can be made is agreed before the purchase. You may have overlooked it. There are clear regulations in the "Refund and Change Policy" in the ticket order details. You can take a look. <br/>If it can help you, please click the green 'Accept', thank you.

A full refund is conditional, and only if the conditions are met