special reminder
At present, foreign guests, guests from medium and high-risk areas of the epidemic, and guests with household registration and residence history in Hong Kong, Macao and Taiwan are not accepted for the time being. Guests from low-risk areas travel with the Guizhou Health Green Code and Itinerary Green Code. (Because scenic spots and local epidemic prevention policies change with the epidemic situation, please contact customer service for consultation before booking. Thank you for your cooperation!)
At present, Guizhou scenic spots implement online reservation of tickets in advance. Those who have special preferential certificates (for example: disability certificate, active military officer certificate, reporter certificate, etc.) when booking, need to make clear notes. If the tour guide is temporarily informed by the group, because the ticket has been reserved in advance and cannot be canceled no fee refund
Important note: This product includes full-priced second-class high-speed rail/train tickets for children, such as free or half-ticket high-speed rail for children, please apply to the customer service for a refund of the corresponding fee within 30 minutes after placing the order and paying!
Our office does not support the issue of student tickets. After the order is placed, our office can refund the fee to the customer to buy the student ticket by himself, or we will issue the full price difference of the high-speed rail ticket to the customer, please know! ! !
The number of trains is based on the number of tickets randomly grabbed by the travel agency (if you need to specify the number of trains, please note when placing the order, the travel agency will try to cooperate with the ticket issuance, and if there is no ticket for the direct train, we will issue a transfer ticket. However, when the ticket source is relatively tight during holidays and other times Guarantee the designated train number, please know).
Once the ticket issued by our office is successful, the refund/rebooking can only be refunded/rebooked by the customer at the local high-speed rail station where the customer is located with their ID card. Please know! ! !
Round-trip high-speed rail/motor train ticket information: After placing the order, the travel agency will send the high-speed rail/motor train ticket information to Ctrip customer service 3 days before departure, and the customer service will inform the customer that please arrive at the departure station more than one hour in advance, and swipe your ID card to enter the station to take the high-speed rail/ train.
Instructions for refunding preferential certificates:
Since this line is an exclusive product line for the elderly, it is aimed at VIPs over 60 years old
Scenic spot free certificate can refund 720 yuan scenic spot ticket fee (Huangguoshu 160 yuan, Xijiang Miao Village 90 yuan, Big and Small Seven Holes 120 yuan, Fanjing Mountain 100 yuan, Maling River 70 yuan, Wanfenglin 70 yuan, Yaoshan Ancient Village 50 yuan , Guizhou alcohol 60 yuan)
Half-ticket certificate refund for scenic spots is 360 yuan/person (including 80 yuan for Huangguoshu, 45 yuan for Xijiang Miao Village, 60 yuan for Xiaoqikong, 50 yuan for Fanjing Mountain, 35 yuan for Malinghe River, 35 yuan for Wanfeng Forest, and 25 yuan for Yaoshan Ancient Village , Guizhou alcohol 30 yuan)
Note: Guizhou scenic spots have standardized real-name ticket purchases. Please bring your relevant valid documents, such as ID card and household registration book, when traveling. Please pay attention.
Note: This product line has provided comprehensive discounts based on travel agency discount prices, so some scenic spot discount certificates will not be refunded separately. All preferential certificates need to be verified by the scenic spot. Please bring the relevant certificates and hand them over to the tour guide and the scenic spot for confirmation in time.