Kind tips:
After tourists place an order, the staff will contact you by phone before 22:00 at the latest, please keep your mobile phone unblocked! The staff of the travel agency will notify you by phone at around 22:00 the night before the trip. If there are too many people on holidays, there may be a delay, and the latest delay will be until 23:00 in the evening. Please understand!
Tourists are required to wear masks during the whole process of visiting scenic spots. During indoor activities, it is recommended to maintain social distance, do not get together or gather, and pay attention to strengthening self-protection and health management.
★Under the condition of not reducing scenic spots, our agency has the right to adjust the sequence and schedule of the itinerary accordingly;
★For irresistible natural disasters such as snow disasters and road landslides, the travel agency has the right to end the itinerary in advance or change the route and refund the discounted tickets and fees that have not been incurred, and the fare cannot be refunded;
★Tourists temporarily voluntarily give up sightseeing and accommodation due to personal reasons, and the expenses will be refunded according to the agreed price of the travel agency;
★Travel agencies are not responsible for personal safety and property losses caused by scenic spots or self-funded entertainment items other than the itinerary chosen by tourists;
★The quality of reception is subject to the customer's opinion sheet. Tourists are required to sign the opinion sheet carefully, and the agency will not deal with complaints that do not match the opinion sheet!
★If tourists have any comments or suggestions on the travel process, please put forward during the travel process so that the company can make corrections in time, thank you for your cooperation;
Special reminder: The road from Burqin to Jiadengyu passes through stone houses. In case of rain and snow, the traffic police closes the road, making it impossible to go to Kanas Hemu. According to the situation on the spot, it will be adjusted to visit Altay or Burqin related scenic spots. The fee is not Change; if the trip is canceled on this day, the fare will not be refunded
1. Participants please consciously protect the natural ecology, care for the environment, and do not litter anywhere;
2. It is recommended that patients with heart disease, high blood pressure and other diseases and those who are not suitable for winter outdoor sports do not participate;
3. Kanas is an area inhabited by ethnic minorities, please respect the local ethnic customs;
4. The temperature of Kanas scenic spot in winter is about minus 25 degrees. Tourists can bring clothes, warm hats, snow gloves, gloves, sunglasses, etc. according to the weather conditions; winter tours such as fish viewing platform and horse-drawn sledge are all at their own expense. , due to the extremely low temperature in winter, please do what you can according to your own conditions before participating;
5. There are many ice and snow on the road in the scenic area in winter. It is recommended to wear snow non-slip cotton shoes and pay attention to non-slip when walking; pay attention to whether there is water or ice under your feet when getting off the car, and pay attention to safety;
6. Most of the roads in Kanas Scenic Area are mountain roads. The snowy roads are slippery and the slopes are steep. Please do not cross forest areas, river valleys, and ice to avoid danger;
7. The outdoor temperature in the scenic area is low in winter, please keep warm for electronic products and equipment and reserve power;
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