During the epidemic, how can the refund of the ticket be deducted?

The country has never said that ticket refunds are free during the epidemic!

1. For tickets purchased before January 28, no refund fee will be charged for refunds. <br/>2. Student passengers who purchased tickets before 0:00 on February 11 and had flights before 24:00 on March 31 will be refunded and changed for free. <br/>3. Flight cancellation, free refund and change. <br/>In other cases, a refund fee will be charged in accordance with regulations. <br/><br/>Help you, please click the green "Accept".

Free refunds are not unconditional. If you have any questions, please contact the airline to which the ticket belongs, Ctrip customer service 95010...<br/><br/>[Tickets]<br/>Free refunds for domestic tickets purchased before January 28, and on or after the 28th The purchase of tickets shall be carried out in accordance with the refund and change agreement of the purchased ticket. Student passengers can refund and change tickets for free before March 31...<br/><br/>For tickets purchased before January 28, and the flight date is within this time limit For subsequent civil aviation passengers, if they apply for a refund before the flight takes off, according to the latest policy of the airline, consumers can complete the free cancellation on the Ctrip APP. <br/><br/>Self-service cancellation order refund fee is displayed as 0, and there is no handling fee. Ctrip Homepage ~ My ~ All Orders ~ Airline/Ticket Orders ~ I want to refund ~ follow the prompts. <br/><br/><br/>Help you, please click green to accept!